JEWELRY CARE & RETURNS
CARING FOR YOUR ITEMS
Every piece of BFLY jewelry is hand-crafted, often with rare and unique beads and components, all of which requires you to handle delicately.
After each wear, gently wipe with a soft jewelry cloth and store in a jewelry box or hang. Please note that many of our pieces are vintage and some are made of brass and different metals.
Avoid moisture and keep away from water, should your item get wet, make sure to dry it off. Certain metals and plating (specifically gold-plated) can tarnish over time when exposed to chemicals such as pool and sea water, hair spray, perfume and lotions. It's recommended to put your jewelry on last to minimize the contact with these chemicals.
I offer to fix any broken item for a lifetime. If you are not fully satisfied with your item, we can trade or refund within a week of purchase. Most of our items are one of a kind and we strive to make the customer happy with each purchase.